Refund Policy
Safe Scope Guard values our customers. Please read this Refund Policy carefully to understand your rights and our procedures regarding refunds.
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1. Overview
Our goal is to provide premium and secure living solutions. If you are not satisfied with any product or service purchased from Freeman Supply, this Refund Policy explains the conditions under which you may request a refund.
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2. Eligibility for Refund
Refund requests are considered under the following conditions:
• Products or services are defective or not as described.
• Services were not delivered as agreed or scheduled.
• Requests are submitted within 14 days from the purchase or service date. Requests outside these conditions may not be eligible for a refund, but we may consider exceptions on a case-by-case basis.
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3. How to Request a Refund
To request a refund, please follow these steps:
1. Contact our support team at info@safescopeguard.com or call us at (888) 345 0291.
2. Provide your purchase details, including invoice number, service description, and date of purchase.
3. Clearly explain the reason for your refund request.
4. Our support team will review your request and contact you within 3–5 business days.
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4. Refund Process
Once your refund request is approved:
• Refunds will be processed using the original payment method.
• It may take 5–10 business days for the refunded amount to appear in your account.
• For services that involve third-party vendors, refund processing may vary depending on their policies.
• Partial refunds may be issued for partially completed services.
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5. Non-refundable Items
Certain purchases and services are non-refundable, including but not limited to:
• Completed installation services that meet agreed specifications.
• Customized or special-order products.
• Third-party products or services purchased through Freeman Supply. Please review your purchase carefully to ensure eligibility for refunds.
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6. Contact for Assistance
For any questions, concerns, or clarification regarding our Refund Policy, please contact us: 📧 Email: info@safescopeguard.com
📞 Phone: (888) 345 0291
Our support team is available Monday through Friday, 9 AM – 6 PM , and will respond promptly to assist you.
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7. Updates to This Policy
Safe Scope Guard reserves the right to update this Refund Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will reflect the most recent update. Please review this page regularly to stay informed.
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